Refund Policy

At THEGIRLSOUTFITS, we want you to be completely satisfied with your purchase. If you are not fully satisfied with your order, we offer you the option to return the items and get a refund under the following conditions:

Return Policy
You have 14 days from receipt of your order to inform us of your wish to return an item. Please contact us at the following email address: [email protected] , providing the details of your order and the reasons for your return.

Return Conditions
Items must be returned in their original condition, unworn, unwashed, and with all tags attached.
Items must be returned in their original packaging.
Returned items must be accompanied by the invoice or delivery note.
Return Shipping
Return shipping costs are the responsibility of the customer, except in the event of a manufacturing defect or error on our part in the shipment of your order. In these cases, we will cover the return shipping costs.

Repayment
Once we have received and inspected the returned items, we will proceed with the corresponding refund. The refund will be made via the same payment method used for the original purchase.

Exceptions
Sale or promotional items may be subject to specific return conditions. Please refer to the information provided at the time of purchase for the return policy applicable to these items.

Defective item or error on our part
If you have received a defective item or if we have made a mistake in shipping your order, please contact us as soon as possible at the following email address: [email protected] . We will resolve the issue by offering you a full refund or replacement of the item, whichever you prefer.